TLC Animal Care was founded in early 2015 by Dr. Andra Edwards after she recognized a need for high quality, affordable, compassionate veterinary care in her home town of Palouse, Wa. After working at a larger practice for ten years, Dr. Edwards envisioned a small veterinary clinic with “big hospital” capabilities, but with a “small town” feel. It was very important to Dr. Edwards and her husband William Edwards, a local pharmacist, to be as financially responsible as possible when building TLC. After contemplating rental locations, searching for properties to purchase, and even considering a mobile only practice, they decided that the most financially sound decision was to remodel the garage and basement of their home in order to accommodate a small veterinary clinic. TLC Animal Care, with TLC standing for “The Little Clinic,” was born.
Over the last 6 years, TLC has grown by leaps and bounds. What started as a two day a week practice with limited hours and equipment has bloomed into a nearly full time business with a lab, surgical suite, ICU capabilities, digital radiology, and more. Paper records quickly gave way to full electronic medical records, and Dr. Edwards soon found herself fully booked nearly every day for appointments, and surgery and dental procedures often booked out two weeks or more.
The clinic has become a little too big for its britches lately, and the TLC team needed to find a larger space to accommodate the growth. Dr. Edwards and her husband, along with two other local families, purchased the Brownfield Site in downtown Palouse in 2019. Covid caused a few bumps in the road, but construction is now underway for the brand new home of TLC Animal Care, and the team is beyond excited to continue to grow the business and provide even better care for our clients and patients! Having more space opens the door to so many exciting possibilities, including increased appointment availability, more surgical and dental bookings, and more staff to help further the mission and the vision. Dr. Edwards and the TLC staff are looking forward moving into our new building, as it has most certainly outgrown the basement. With the support of our amazing TLC clients, what started out as a few vaccine appointments a week has grown into an amazing opportunity to serve our community at the highest level possible. We are truly “the little clinic that could.”
TLC Animal Care has a local reputation of compassion and care that has spread out from Palouse to a much wider geographical area. We attract clients from as far as 65 miles away with our competitive pricing and kind, quality, individualized care. TLC practices generosity in volunteerism, and we are well known for our work with shelter animals and feral cat spay/neuter events. Our charitable works, community involvement, and creative use of social media do as much to spread our name as any intentional advertising.
We are fortunate at TLC to have professional, competent, motivated staff who are the heart and soul of this clinic. Our staff works daily to uphold our mission, which is to provide high standard, compassionate veterinary care for our patients, centered on quality of life for the entire family. Our employees are absolutely essential for maintaining our mission, as well as working toward our vision of maintaining our small town feel while continually striving to advance our equipment, technology, and surgical and medical capabilities in order to provide the best care possible to our clients and patients. We can't wait to see you and your furry family members at TLC Animal Care!
Meet Our Team
Dr. Anna Pfeiffer
Dr. Anna Pfeiffer was born and raised in Alaska and moved to Washington to pursue a degree in veterinary medicine. Since graduating from Washington State University, College of Veterinary Medicine, she has had the opportunity to work on all types of animals from dogs and cats, to wildlife, horses, farm animals, and exotics. Her passion for surgery has led her to open her own veterinary relief business, Cougar Veterinary Services, where the enjoys doing surgery for many clinics as well as TNR in both Whitman County and Benewah County. She is excited to partner with Dr. Edwards help out with TLC Animal Care's surgical patients. TLC is extremely pleased to be able to provide this added surgical expertise and an extra layer of safety on big surgical days that benefit from having two doctors in the building.
Lead Tech Taylor
Taylor grew up on a small farm near Creston, Washington, and develped a passion for working with animals. In her free time she loves spending time with her husband and young daughter, as well as riding her horses and traveling to barrel races.
Taylor is in the process of becoming a fully licensed veterinary technician, and is an invaluable member of the TLC team. She is well known at TLC for her cheerful attitude, excellent work ethic, sense of humor, and compassion for people and pets alike. TLC Animal Care is proud to have Taylor as our lead tech, and we are very fortunate to have her as a part of our team!